Shipping

SHIPPING RATES

NON SURFBOARDS

ORDER AMOUNT: 0 - 500,000 = 90,000

ORDER AMOUNT: 500,000 + = Free 

FOR SURFBOARDS

In Bali - you can click and collect your board at one of our 3 store locations.

We also ship inter-island and worldwide every day!

For International or outside of Bali within Indonesia, please contact us directly on info@onboardbali.com or What’s App +62 851 0027 9373.

We will contact you with a shipping cost quote for your approval prior to finalizing your order. In order to supply you with an accurate quote, please provide your complete shipping address.

For international orders, you are responsible for all import duties and taxes you may incur. All prices and transactions with Onboard Store are in IDR. You are responsible for any exchange rates or transaction fees that PayPal or your credit card company may charge. Import duties, taxes, and charges are not included in the item price or shipping cost. These charges are the purchaser's responsibility.

 

Onboard Industries maintains full ownership of the products until full payment has been received and cleared.

Once your order has been sent, you will have to return the items in order to receive a refund (please note our 'Terms of Use’ policy). The return shipping cost will not be refunded. It is not possible to change your order once it has been submitted. This also includes changing the size or color of an item, removing an item, changing the delivery address or payment method.  All items are sent from CHANNEL ISLANDS & ONBOARD STORE SEMINYAK BALI J; Sunset Road No 969 Seminyak Bali Indonesia Ph: +62 85 100 279 373 We will endeavor to ship your items out within three (3) business days after your order has been placed.

 

The expected normal delivery times from your item/s once they have left our warehouse are:

  • 3-4 business day to the Bali Area; and
  • 5-10 business days to the rest of Indonesia(dependent upon region)

 

You can have your item/s delivered to your work address if this is more convenient for you. This should be included as a Delivery Address when placing your order.